CURRENT JOB VACANCIES
Job Title: Sales Executive
Location: Mount Edgecombe, Durban
Working hours: 08h00 – 17h00 with a possible overtime component
Type: Permanent position
As a Sales Executive (Hunter), you will play a vital role in driving business growth by acquiring new SMME customers and expanding our market presence. You will be responsible for prospecting, developing leads, and closing sales opportunities within the SMME segment. Your strong sales acumen, excellent interpersonal skills, and passion for technology will enable you to identify and understand customer needs, propose tailored solutions, and build long-lasting relationships.
If you are an ambitious and motivated sales professional who thrives in a fast-paced environment, enjoys building relationships, and has a passion for technology, we would love to hear from you!
- Prospect and generate leads within the SMME market through various channels, including cold calling, networking, social media, and industry events.
- Conduct thorough research and analysis of potential customers to identify their IT requirements, pain points, and business objectives.
- Utilize consultative selling techniques to understand customer needs, articulate the value of our MSP services, and develop compelling proposals and presentations.
- Drive the full sales cycle from initial contact to contract negotiation and closure, ensuring timely and accurate documentation of sales activities in the CRM system.
- Collaborate with our technical team to develop comprehensive solutions that address customer requirements and provide maximum value.
- Build and maintain strong relationships with customers to enhance customer satisfaction and ensure a high level of client retention.
- Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position our services and maintain a competitive edge.
- Meet and exceed sales targets, revenue goals, and key performance indicators (KPIs) set by the company.
Location: Durban and Surrounding Areas
Employment Type: Permanent
Working hours: Normal Working Hours
Qualification: IT Related
Experience: 1 – 3 years
Specific Experience: Desktop support, Customer Communication
The role of a Junior Technical Consultant at Netelligent is to uphold the business brand and work as a team to deliver high quality, dependable service to customers – assisting with the setup and & maintenance of systems and troubleshooting of technical issues.
- Technical Troubleshooting
• Handle technical support for customers (ticket system based).
• Ensure a closed loop approach to the management of tasks.
• Service will be provided to customers remotely and onsite.
• Advisory role to customers and onsite technicians.
- Systems Maintenance
• Execute preventative maintenance activities for customers on technical systems – patching, security review, update firewall rules.
• Reporting on systems.
• Maintain system documentation.
- Systems Deployment
• Setup of software, hardware, cloud solutions for customers in accordance with best practices.
• Ensure a focus on secure deployments in accordance with business requirements.
• Maintain technical certifications.
• Build relationships with customers and the technical team.
• Ensure quick turnaround times when communicating.