IT Health Assessment

Careers

Job Title:                       Mid-Tier Engineer
Location:                      Mount Edgecombe, Durban – Hybrid position onsite/remote
Available:                     Immediately 
Working hours:          08h00 – 17h00
Type:                             Permanent position

The Mid-tier Engineer plays a pivotal role in providing technical support expertise to our client base and ensure clients are delighted and serviced at a high standard.  Subscribing to the company culture and values. To have a continuous improvement mindset striving for personal and professional excellence. Your industry-recognised expertise positions you as a mentor and influencer to junior engineers, offering guidance and knowledge transfer to technical staff within your specialised discipline.

Job Requirements:

  1. Bachelor’s degree or National Diploma in engineering or related field
  2. Minimum of 3 years of experience in technical roles
  3. A keen interest in IT Security (Sophos, Fortinet, Offensive Security etc. )
  4. A keen interest in Networking (HPE Aruba, Sophos etc.)
  5. Technical and analytical skills
  6. Excellent problem-solving and critical thinking skills
  7. Excellent communication and interpersonal skills
  8. Able to work as part of a team and independently
  9. Open minded to personal growth and development
  10. Firm understadning of Security Best Practice
  11. Security First mindset when solving problems

Full Job Description

Job Title:                       Technical Manager
Location:                      Mount Edgecombe, Durban – Hybrid position onsite/remote
Available:                     Immediately 
Working hours:          08h00 – 17h00
Type:                             Permanent position

As the Technical Manager at our company, you will lead and elevate the technical delivery of our services. This hybrid role blends hands-on expertise with strategic oversight. You’ll serve as the highest point of escalation for complex issues, design robust IT solutions, drive quality and standardization, and actively mentor our technical team. Success in this role requires a strong technical foundation, decisive leadership, and a customer-first mindset that aligns with our collaborative company culture.

Job Requirements:

Technical Expertise (L3/L4 Level)

  • A strong generalist foundation across a wide range of technologies, including:
  • Microsoft 365, Windows Server, Azure – administration, migration, and support.
  • Networking – VLANs, routing, subnetting, firewall configuration.
  • Virtualization – SC/HyperCore hypervisor, Hyper-V and/or VMware deployment and management.
  • Firewalls – FortiGate, Sophos (configuration, monitoring, and troubleshooting).
  • Backup & Disaster Recovery – design and implementation of BCDR strategies.
  • Hardware & Infrastructure – Tier 1 server/workstation brands, VOIP systems, surveillance/CCTV technologies.

Leadership & Soft Skills

  • Proven ability to lead by example and inspire high-performance teams.
  • Strong written and verbal communication skills – comfortable interfacing with clients and internal stakeholders.
  • Calm under pressure with a practical, solution-oriented approach to problem-solving.
  • Demonstrates high levels of integrity, accountability, and initiative.

Minimum Requirements

  • 5–8 years of experience in a senior technical role.
  • Strong troubleshooting and solution design skills.
  • Experience managing technical teams or mentorship responsibilities.
  • Relevant certifications.

Full Job Description

Click here to apply