In today’s digital world, cyber threats are evolving faster than ever. Ransomware attacks, data breaches, and advanced persistent threats (APTs) can strike without warning, potentially crippling your organization in minutes. As businesses grapple with increasingly complex IT environments, the need for proactive, always-on security has never been greater. That’s where Sophos Managed Detection and Response (MDR) comes in, a powerful solution designed to detect, neutralize, and respond to threats 24 hours a day, 7 days a week. At Netelligent, we’re proud to partner with Sophos to deliver this service, leveraging our expertise to deploy and manage the solution – ensuring maximum effect.

In this post, we’ll explore what makes Sophos MDR stand out and why Netelligent is the ideal partner to implement it for your organization.

The Rising Tide of Cyber Threats

Cyber attackers are getting smarter, refining their tactics to bypass traditional defences. Organizations invest heavily in security tools, but no system is foolproof. Missed signals or delayed responses can turn a minor incident into a catastrophe.

Incident data reveals that attacker “dwell time” (the period adversaries spend undetected in networks) is on the rise, often lasting days or even weeks. This means that a hacker could have access to your network for an extended period of time – learning your environment and understanding your weaknesses – before they execute a malicious action.

For organizations similar in size to many of our clients, the average dwell time is around 36 days.

Sophos MDR combines security  related telemetry from all computers on your network, as well as your firewall, email solution and other systems. Insights gained from correlation of security events from multiple systems is where MDR shines: a holistic view of your environment results in faster detection – and dramatically reduces dwell time to minutes, not hours or days, by combining cutting-edge technology, artificial intelligence and expert human oversight.

Sophos MDR isn’t just another security tool, it’s a fully managed service that provides continuous threat hunting, detection, and response. Powered by AI-driven threat intelligence and behavioural analytics, it integrates seamlessly with your existing infrastructure, whether on-premise, cloud, or hybrid. Threats are rapidly identified and neutralized before they escalate into major issues like ransomware or data breaches.

Key Features and Benefits of Sophos MDR

What sets Sophos MDR apart is its comprehensive approach to cybersecurity. Here’s a breakdown of its core features and how they benefit your organization:

24/7 Threat Monitoring & Response

  • Continuous, expert-led monitoring to detect and neutralize threats in real-time.
  • AI-driven intelligence and behavioural analytics that spot emerging risks early, preventing escalation.

Rapid Incident Response

  • Immediate containment and mitigation to minimize damage.
  • Full elimination of threats, ensuring your environment is secure.

Proactive Threat Intelligence & Reporting

  • Detailed incident reports with actionable recommendations to strengthen your defences.
  • Monthly briefings and real-time updates on evolving threats.
  • Root cause analysis to prevent repeat incidents.

Seamless Integration & Visibility

  • End-to-end coverage across all environments, correlating data from multiple tools (including third-party ones).
  • Works with Microsoft and Google Workspace for broader protection.

Breach Prevention & Warranty

  • Regular health checks to optimize your setup.
  • An industry-leading Breach Protection Warranty included at no extra cost with MDR Complete subscriptions, offering up to $1 million in response expenses. Expenses relating to PR, legal fees, and compliance costs are all included, helping you recover swiftly if the worst happens.

 

Stopping Ransomware & Data Breaches

Sophos MDR excels at disrupting attacker behaviours in real-time, reducing the risk of compromise. By leveraging comprehensive telemetry from across your ecosystem, it detects threats before they turn into ransomware or breaches, keeping you ahead of well-funded adversaries.

There are two options for MDR:

  • MDR Essentials
  • MDR Complete
Feature Netelligent MDR Essentials Netelligent MDR Complete
24/7 expert-led threat monitoring and response
Endpoint and Sophos Workload Protection included
Compatible with non-Sophos security products
Service insights and reporting
Threat intelligence briefings
Account health check
Expert-led threat hunting
Threat containment: attacks are interrupted, preventing spread
Direct call-in support during active incidents
Full-scale incident response: threats are fully eliminated (Requires full Sophos XDR agent)
Dedicated incident response lead
Root cause analysis
$1 Million Breach protection warranty
Microsoft and Google Workspace integrations included

MDR Complete offers the full suite, including the warranty and advanced response features, making it ideal for organizations seeking maximum protection.

Why choose Netelligent and Sophos MDR?

In an era where cyber threats can strike at any moment, Netelligent is well positioned to  provide solutions to protect your business. We’re committed to helping you stay ahead of adversaries, with proactive measures that safeguard you from financial and reputational harm.

Netelligent has a range of cybersecurity products and services and can initiate a detailed assessment and provide a holistic solution to your cybersecurity needs.

Sophos MDR is delivered through a tailored approach at Netelligent – where our strong service delivery skillset and the expertise of our highly certified team ensure the maximum benefit is derived for your company. An outcomes based focus, combined with high quality reporting and feedback sessions ensure you see maximum value from your investment in cybersecurity.

Contact us today – we’re ready to help you secure your business.

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