NETWORK SUPPORT

Our managed network support offering allows you to outsource your IT support requirements to our team. Netelligent understands that IT is a critical business enabler – IT must work correctly and efficiently to support a business and allow it to focus on core activities.

Our professional team is passionate, dedicated and accountable. We tailor make managed solutions to meet your IT requirements.  These services include:

• Onsite full time resources
• Flexible Service Level Agreements

We believe closed loop approach to network support. All network support, maintenance and helpdesk activities are documented in our online ticket system. We have a structured approach to support allows you to manage costs and to measure our performance.

Typical support activities include: Preventative maintenance, server maintenance, backups, workstation maintenance, software patching & updates, maintenance of specialist applications, user management activities, print management, Internet connectivity & firewall management, management of wireless networks and maintenance of network documentation.

Netelligent Consulting has a diverse customer base and wide range of experience – please contact us if you would like a reference from any of our customers and an obligation-free proposal to help you get the most from your network.